Terms & Conditions

Effective Date: [10/24/2023]

Please read these Terms & Conditions ("Agreement") carefully before using pureinstinctofficial.com operated by Pure Instinct ("us," "we," or "our").

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of these terms, please refrain from using the Website.

1. Use of the Website

1.1. You are granted a limited, non-transferable license to access and use the Website for personal use. This license does not permit any resale or commercial use of the Website or its contents.

1.2. You may not use the Website in any way that could damage, disable, overburden, or impair our services or interfere with any other party's use and enjoyment of the Website.

2. Product Information

2.1. We make every effort to display our products as accurately as possible. However, the colors, images, and descriptions may vary slightly due to differences in monitors and individual perception.

2.2. Product availability is subject to change without notice. We reserve the right to discontinue any product at any time.

3. Privacy Policy

3.1. Your use of the Website is also governed by our Privacy Policy. By using the Website, you consent to the terms and practices described in our Privacy Policy.

4. Payment

4.1. All payments are processed securely through third-party payment gateways. We do not store your financial information.

5. Shipping & Returns Policy

5.1. Please review these policies before making a purchase. 

Effective Date: 10/24/2023

Thank you for shopping with Pure Instinct on pureinstinctofficial.com. Please review the following Shipping and Returns Policy carefully before making a purchase. By shopping with us, you agree to the terms and conditions outlined below.

Shipping

1. Shipping Rates and Times

1.1. We aim to process and ship orders within 7 business days.

1.2. Shipping times vary based on the destination. Estimated delivery times will be provided at the time of checkout.

Returns

2. All Sales Are Final

2.1. We take pride in the quality of our products and strive to provide accurate product descriptions and images. 

2.2. Please be aware that, in line with our commitment to providing high-quality products and efficient service, all sales are final. This is why we highly recommend viewing ALL product details and size charts to ensure your satisfaction. We do not offer exchanges, returns, or store credits.

3. Exception: Defective Products

3.1. In the rare event that you receive a product with a manufacturing defect, please contact our customer support team within 5 days of receiving your order. We will work with you to find a suitable resolution.

Contact Information

If you have any questions about our Shipping and Returns Policy, please contact our customer support team at shop@pureinstinctofficial.com.

By making a purchase from Pure instinct, you acknowledge and agree to our Shipping and Returns Policy.

6. User Accounts

6.1. You may create an account with us to store personal information for a faster checkout process. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

7. Termination

7.1. We reserve the right to terminate or suspend your access to the Website for any reason without notice.

8. Changes to Terms & Conditions

8.1. We reserve the right to update or change these Terms & Conditions at any time. Updated versions will be posted on the Website with an updated effective date.

9. Contact Information

9.1. If you have any questions about these Terms & Conditions, please contact us at trustyours@pureinstinctofficial.com.

By using the Website, you signify your acceptance of these Terms & Conditions. If you do not agree to these terms, please refrain from using the Website.

Mobile Terms of Service

Last updated: Sept. 13, 2024

The Pure Instinct mobile message service (the "Service") is operated by Pure Instinct (“Pure Instinct”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Pure Instinct’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Pure Instinct through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Pure Instinct. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to PureInstnct or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Pure Instinct mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to PureInstnct or email trustyours@pureinstinctofficial.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.